REFUND POLICY OVERVIEW
Thank you for choosing to shop at Our Website. If you are not completely satisfied with your purchase, we are here to help. The following terms apply to any products you have purchased from us.
INTERPRETATION AND DEFINITIONS
INTERPRETATION
Words beginning with a capital letter have specific meanings defined under the following conditions. These definitions apply regardless of whether they appear in singular or plural form.
DEFINITIONS
In the context of this Refund Policy:
- “Company” (also referred to as “We,” “Us,” or “Our”) refers to Focus P&P Ventures Ltd. located at No 44 Ebitu Ukiwe Street Jabi Abuja, Nigeria, with Registration Number: 546714.
- “Goods” refers to the items available for purchase on the Service.
- “Orders” refers to a request made by You to purchase Goods from Us.
- “Service” refers to the Website.
- “Website” refers to the URL accessible from https://softwaretradecenter.com/
- “You” refers to the individual using the Service, or the company, or other legal entity on whose behalf such individual is using the Service.
YOUR ABILITY TO CANCEL AN ORDER
While we are confident that you will enjoy our products and goods, we understand that there may be situations where you would like to cancel your Order from our Website. To exercise your right of cancellation, you must inform us of your decision by sending a clear statement. You can inform us of your decision by:
- By email: [email protected]
We will reimburse you no later than 14 days from the day we receive your refund request. We will use the same means of payment that you used for the Order, and you will not incur any fees for the reimbursement.
DIGITAL GOODS
Purchase of One-Time Digital Goods: You can cancel your Order within 7 days from the purchase, without giving any reason, by contacting our support at the email mentioned above. If a purchased Digital Good does not perform as described on the Website, you may contact our support at any time, and we will examine your claim. If found justified, we will refund you. Refunds shall not be granted in cases of purchase abuse.
CONTACT US
If you have any questions about our Refund Policy, please contact us:
By email: [email protected]
